I recently bought a car from Toyota Place and the process was smooth and fast! I already knew what car i wanted and They helped me get the car easy. I had some issues with my key and I went straight to the Manager Ray and he took great care of me! He helped me get my key and it was super quick! When i was transfered to the service department Carlos the supervisor had a mechanic ready for me and i was in and out with my new key once again quick and easy! Thank you so much Ray and Carlos for the excellent costumer service.
I never encounter any single problem at Toyota Place in Garden Grove.Everytime my camry is due for service,the staff at Toyota place Always there to assist and guide me where should I go.Mr.Vinh luck my service advisor on my last visit(March 17,2017),he explained to me in details what needs to be done in my Camry.He knows his job very well and I feel he love his job.And when he found out that I will just wait in the lobby until my car got service,he assured me it will be done before 5pm and it was done 4:35pm.I salute him.To Toyota Place at Garden Grove,I am very comfortable to have my car service.i have peace of mind.I gave this place a 5 star rating.
I have been working with Toyota Place through 4 automobile purchases over a matter of years, and they have always been very helpful! Two of my purchases were made after I moved out of Orange County. This is still my 'go to' location for all of my vehicle service as well.I never know what to expect, but only in the sense that this store has always been changing and making improvements. A waiting area with coffee, convenient vending machines with other drinks and snacks, a waiting area with a TV, a 'quiet zone' without tv, personal workstations with AC for Laptop and phone charging, are all great perks. Even better, is the consistent and courteous service from all who work here. When I pulled in the other day for service, many people were working together to greet customers, do pre-checks (alignment), and let people know they would get help soon. Excellent teamwork and great service!! There are Toyota dealerships closer, but this is still the place for me!!
Great customer service and timely service.
This place has the best service!!! I take my car every time I need an oil change and they do such a great job (including the complimentary car wash) When I pick up my car it's clean and ready to go! Very friendly service.
Always helpful to my mom and myself. Definitely recommend people to come here. The staff is always so kind and helpful as soon as you walk in the door.
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