Toyota Place at 9670 Trask Ave, Garden Grove, CA 92844.Site Map Sales: Mon-Sun 9:00am-9:00pm Service & Parts: Mon-Fri 7:00am - 7:00pm Sat 7:00am - 5pm Sun Closed
Toyota Place 9670 Trask Ave. Garden Grove, CA 92844 Vehicle Sales: 888-352-5533 Service: 888-830-1999 Parts: 888-269-3311

Toyota Service

TOYOTA Update Regarding Recalls -
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Nothing is more important to Toyota than doing the right thing for our customers -- and restoring their confidence in the safety of our vehicles.  We deeply regret the concern that our recalls are causing for our loyal customers, and we are making an all-out effort to develop and implement effective remedies as quickly as we can.  
 
Our highest priority is to fix the accelerator pedal problems for our existing customers.  We want to reassure Toyota owners that instances of sticking pedals are rare and generally do not occur suddenly. Toyota is currently in the process of recalling vehicles to remedy the issue of pedal entrapment and we have begun sending instructions to customers about how we will fix their vehicles.  Customers who have any questions or have experienced any issues with their accelerator pedals should visit Toyota.com, contact the Toyota Customer Experience Center at 1-800-331-4331, or call us at 888-830-1999. 
We’ve identified the cause of the problem and are focusing all of our energy and resources on developing and thoroughly testing remedies. Our engineers have been working around the clock and we’ve been in direct communication with the National Highway Traffic Safety Administration (NHTSA) throughout this process. We also appreciate the opportunity to inform the House Committee on Energy and Commerce about our efforts to address this situation for our customers and we pledge our full cooperation with the Committee.
 
Toyota has taken the unprecedented step of stopping production to help serve our customers quickly and ensure that all new Toyota vehicles going forward do not experience this problem.   Toyota Motor Engineering & Manufacturing North America (TEMA) has also been working closely with our pedal supplier CTS on a revised design that effectively remedies the problem. These pedals are now in full production at CTS to support Toyota’s needs.  At the same time, we continue to work with CTS to test effective pedal modifications for existing vehicles on the road that will be available to our customers as quickly as possible.
 
We appreciate the comments that Transportation Secretary Ray LaHood made today about the way Toyota has stepped up to meet our responsibilities to our customers, and we are determined to continue fulfilling our commitment to put our customers first. 
 
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Welcome to our online service department. Whether it's regular maintenance, an oil change, or something more technical, our service department can handle all your needs. Our service staff prides themselves on fast, accurate, and reliable assessments of your vehicle's service requirements. We stand by the work we perform and strive to care for your vehicles with the all the TLC that you expect.

At Toyota Place in Garden Grove we take pride in our ability to service your needs after you've made that major investment.  Our state-of-the-art Service Center is staffed by a friendly team of factory trained, certified technicians.  With plenty of space and tons of talent we are ready to handle a full range of warranty and repair services that will satisfy you completely.

Choosing to wait for your vehicle?
No problem!  We offer plenty of comfortable seating both inside and outside as well as a large variety of vending machines, cable television, and free WI-FI to keep your day going while you wait shortly for your vehicle to be completed.  Whatever your choice may be we are here to fit into your time schedule and get your day back on track. We offer a shuttle service for those who choose not to wait at the dealership, please check

Don't forget...towing and shuttle services are available!  You can just show up and have your vehicle serviced or If you have questions, or would like to schedule a service appointment, please call (800) 670-8279, fill out our form, or simply send us an email.

Se Habla Espanol.
                                                      Service Personnel
Bobby Ramirez
Bobby Ramirez
 Vinnie Luc
Vinnie Luc
Loc Nguyen
Loc Nguyen

Randy
Randy Doan
 
 

Carlos Adame
Carlos Adame

 


 

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