Customer Testimonials
Kate Chaalan is very attentive and knowledgeable. She’s a great service advisor and knows what she is doing!
I just want to thank Toyota Place and especially my salespeople Carlos and Karina for excellent service in purchasing my Toyota Sienna. I was looking for a while given the current shortage of these vehicles and Carlos helped me find the perfect car. It was certified used and had a minor issue that needed repair within the first few days and I felt well taken care of by the team including Kate in the service department. Thank you for your help in connecting me with the perfect vehicle to transport my harps and other instruments!
Excellent as always.
Good
Quick service but pricey. Please keep the price down and competitive with other dealers or services dealers outside.
Great place, helpful, I drop my car off for my Toyota care . And they are on top of it with text messages. I have been here 3 times and will continue to take my care there. They offered me a great deal to extend my Toyota care.
All staff are kindness
I want to thank Alena for the quick service, but specifically , I want to thank the young man who help me at the auto parts that went out of his way to guide me since I was clueless on how get a new key. I will find out his name name and let you know. Thank you for your efficient, professional and friendly service.
I recently bought a Toyota Camry from Toyota Place in Garden Grove and I couldn't be happier with my purchase! From the moment I walked into the dealership, I was greeted with exceptional customer service. My salesman, Kayvan, was knowledgeable, helpful, and went above and beyond to make sure I found the perfect car for my needs. He was patient with all my questions and concerns and made the whole car buying process a breeze. I've been driving my Camry for 7 months now and it has been running perfectly. The quality of the car is outstanding, and I ...
*Great service department… *Alena was the best and is the best.. *had my transmission service at a dealer in Utah dealer and Utah dealer not put all the drain plugs back in and it was leaking fluid. Pulled in here. The service department was great. Fix the problem apologize for the other dealers mishaps and didn’t even charge me an arm and a leg to fix it. Definitely will be buying a Toyota from here and bringing my car for service to hear from now on they’ve earned my business. 😁
Kate helped me out and was so nice!! I got my car broken into, my entire passenger window was broken and she made sure I was taken care and had it fixed by the next afternoon! Thank you so much Kate! 😀
Ángel valencia and Carlos Gómez are the people you want to deal with!! I was left very satisfied and felt no pressure what’s so ever I plan to go back soon to purchase a vehicle!
Came there for the brake inspection and they got it handled. Brake pads and fluid change with a great deal and customer service. Shout out to Kate Chaalan, she help guide through the process.
Yes great experience. Kate is the best! I didn’t have to wait too long for my car’s Service 😊
At Toyota Place you feel certain that you will find curtious, proffessional and very knowlegable staff and a manager who puts your interest and your satisfaction ahead of his and makes them his first priority. The whole experience is comforting, it puts you at ease feeling that you are treated with dignity and honesty. I have dealt with Toyota Place for years , i am 88 years old and I live in Corona and yet i drive the distance because i know that i will get what I want . I tip my hat to you Toyota Place. I highly recommend that you ...
Excellent Customer Service from Alena & Onnie... Thank You 😊🙏🌟❤️😊🙏🌟❤️😊🙏🌟❤️
Excellent service, in and out within 90 minutes (oil & filter/ tire rotation) Awesome work guys.
Overall, Toyota Place service side is great . I had much better experiences with them then sales side ! I will come back but there room for improvement that why I can only give rating 4 stars! The waiting period to get our car repainted due to recalled defect issue was from July-Jan. And that I had to constantly calling back to check in to see when can we bring in our car. So this is overall company process issue. Not the location.
I got an appointment and showed up. Even though it was busy Saturday morning, I received great service.
Five star service. Ask for Alena as she is very pleasant and helpful. Great environment if you need to wait for your service to be completed.
The service department give me an awesome experience. My service manager was Onnie. He gave me a good service told me the service would take about an hour he didn’t oversell it and actually got me out of there in 20 minutes. I just need a serpentine belt to be replaced. It was a great experience I would come back again. I definitely would recommend TOYOTA PLACE service department for all your services.
Good service and,best coffee ever drank.
I was ready for my big purchase, I knew exactly what I wanted and what color. I was well aware of the shortage in vehicles, so I packed my patience. The internet sales girl was fabulous, and so was Clifton. He kept me informed with all the updates on my little car. When it was born, when it was put on the ship, and when it arrived at the port. I think he could tell this was a big deal for me. The only thing that kinda bummed me out, was I was hoping the car would be all clean ...
Excellent helpful Thank you Happy new year
Friendly staff, attentive to detail and a low pressure experience.
I could alway depend on Toyota of garden grove to take care of me , family & friends on buying a new car or buying parts. Thanks Toyota of garden grove
Bought my Tundra new from here in 2016. No hassle with the sale, easy! Great service team. Cindy is the best and they do great work.
Great
Just had regular oil change maintenance. Great service from Grant. Clear and concise on what to expect now and in future. After a very bad experience at another dealer, this was a joy to have service as promised. Thank you!
(Translated by Google) Excellent place to buy a car. Good price (Original) Exelente lugar para comprar un automovil .buen precio
I’ve been doing business with Toyota Place for a while and am very happy with their service and parts departments. We also have a commercial account and that is also awesome! Let me start with Onnie, he has the best customer service I’ve ever seen before. Traditionally, when you hear “car dealership” you automatically think “scammers.” Well….. Not the case with these guys at all. I’m not surprised because Onnie used to be a tech before and he really knows his job very well. He is a happy and humble person. He brings good business to Toyota ...
Very good
Great place to service my car ! Fast and affordable price !
Great experience with Clifton in sales today. Very helpful.
Yes great experience. Cindy is the best! She is very knowledgeable, professional, and easy to be with. Steven also a good driver, very calm nature but fun to chat with when riding with him. I will be back when necessary. Your Toyota place has convinced me to give up my old ways of the old one man shop that could never get me home
Always a good experience
Good. Honest.
I really appreciate Toyota Place service, the staff are friendly and very responsible. My car is well done and repaired here, thanks a lot.
Great customer service by Sam and Louie. What everyone needs to understand is that the supply of cars is low so the prices are high. Sam and Louie went above and beyond to get us approved with the best rate possible and gave us the best price in the area for our 2022 Corolla. We did not know that they cover all maintenance costs for 25000 miles or 2 years. I highly recommend this dealership to those who want to receive great customer service and the best deals.
Excellent and friendly service. Highly recommended dealership.
I took my 4-Runner in fir scheduled maintenance, the technician noticed an issue with my front brake pads and replaced them along with some related hardware pieces. I was unaware of this issue. My Service Rep, Cindy, was very cordial and helpful. My compliments to all for the great service!
(Translated by Google) They treated me very well but the prices are very expensive high (Original) Me atendieron muy bien pero los precios están muy caros altos
Good service
took my camry here for a recall and got it fixed in 2 hours. Very good experience and the staff was very friendly as well
Excellent service
Toyota of Garden Grove Is a great place to have your vehicle serviced because they are great at what they do , treat you professionally, and are quite reasonable in price.
My husband and I recently purchased a Toyota Camry TRD with the help of sales man Angel V. He was very helpful and communicated with us constantly with updates on our car being built. The trade in process worked out and got the car we wanted and how we wanted it. We are both satisfied with the service provided by Angel V. and will recommend his services to our family and friends interested in purchasing a vehicle. Thank you Angel, keep up the great work.
Good services. Thank you Toyota'steam
George in Parts went above and beyond in helping me.
Service is excellent! So friendly! I placed my car for 10k complimentary service and they will communicate with the update of your car. I picked my car up the next business day.
Had a recall on my 2018 toyota camry and made an appointment. The service team had me in and out in an hour. The service was great, friendly staff and the mechanics did a awesome job!!
I was in the market to trade for a new-to-me Tacoma. After a very disrespectful experience at another dealership (Torrance, CA), Angel Valencia and Luis Anguilar from sales and Hugo Cazarez from Finance at Toyota Place really worked hard to get me the best price for my trade and the best price for my new tacoma. Everyone was knowledgeable, friendly, and most importantly, honest. They really tried to get me the best deal, even if it was not with them. They even went out of their way to call the other dealer to let them know i was dissatisfied with ...
Great service from Luc Vinh! , very good
Ok
Karina in the Sales Dept was an extremely valuable resource. Appreciated her support and thoroughness.
Went in on an appointment and had a nice experience. I was a "waiter" and my car was ready in the time promised. Took a book, worked at a nice desk, had a chat & a beverage. A nice respite at this dealership. Onnie was on point and timely 👌 I'll be back.
Great service. Bought both vehicles here and will keep servicing here. Thank you guys.
Went here to get my oil changed and they were professional and respectful of my car. The service wasn't quick because I went on a Monday when they had a huge rush but I would definitely recommend toyota place to anyone who needs their car serviced. All of their employees were polite.
Hi! Yes. Everything was great. I'd actually made an appt with another Toyota dealership first - where I’d bought the car. They told me 4-5 hours for the repair and they couldn't give me a loaner or take me home. I called you guys and you could get me in the next day- quoted me 2 hours for the repair & it only took your mechanics 1.5 hours to complete and you lightly washed my car. You are my new dealership. Cindy in service was great & all of your staff was very polite & professional. My only suggestion ...
Love this place
I had a very positive experience early on at Toyota Place in Garden Grove. Daryl was especially helpful in making sure my vehicle was properly inspected and serviced. I have not had this kind of treatment with the dealership I purchased from in Anaheim. Even the porters outside were kind and helpful. When I pulled up, all 3 came out to greet me. I not used to this level of appreciation. Whoever is leading, is to be commended. I have now changed my “go to” location for all of my future service needs to this location.
Randy the Service Manager and Service writers are always professional and very good with communication. Been going there since 2007. Only place I go for my Toyota and Scion.
This is where I take my car in for maintenance. I usually receive friendly and good service.
👍
Great service and awesome treatment from Mauricio, he recommended me professional opinions that I never get in other dealer, totally recommend it!
Great service I recommend tha place
Great. Andy Fu and Darren Omaha were great. Thank you very much for being very understanding and supportive.
Now that I have worked with two service people I’m glad to post this review …. I came in just to possibly set up an appointment but they weren’t too busy & still taking on customers so I waited on a person to start the paperwork The person I usually work with was out that day so I went with whoever came out to start the paperwork The paperwork got started right away & he gave me the estimated time for the job I decided to wait in the waiting room where I received a text letting me know ...
Fast and efficient great internet team. Very good experience with my new Camry hybrid