Customer Testimonials

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Google Mar 28, 2023

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Google Mar 25, 2023

Ángel valencia and Carlos Gómez are the people you want to deal with!! I was left very satisfied and felt no pressure what’s so ever I plan to go back soon to purchase a vehicle!

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Google Mar 16, 2023

Came there for the brake inspection and they got it handled. Brake pads and fluid change with a great deal and customer service. Shout out to Kate Chaalan, she help guide through the process.

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Google Mar 15, 2023

Yes great experience. Kate is the best! I didn’t have to wait too long for my car’s Service 😊

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Google Feb 24, 2023

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Cars Feb 23, 2023

Brought my 2022 Corolla Hybrid in for a scheduled maintenance on a busy morning and got the car back before the estimated time. Great customer service. Looking forward to any future car needs with them.

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DealerRater Feb 22, 2023

At Toyota Place you feel certain that you will find curtious, proffessional and very knowlegable staff and a manager who puts your interest and your satisfaction ahead of his and makes them his first priority. The whole experience is comforting, it puts you at ease feeling that you are treated with dignity and honesty. I have dealt with Toyota Place for years , i am 88 years old and I live in Corona and yet i drive the distance because i know that i will get what I want . I tip my hat to you Toyota Place. I highly recommend that you ...

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Cars Feb 21, 2023

I went to Toyota place for an inspection because my car engine was on, and I got friendly and high quality service from them, they even checked the rest of the car for me, I really appreciate it. I will recommend their service to friends. Thank you very much again here.

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Google Feb 11, 2023

Excellent Customer Service from Alena & Onnie... Thank You 😊🙏🌟❤️😊🙏🌟❤️😊🙏🌟❤️

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Google Feb 2, 2023

Excellent service, in and out within 90 minutes (oil & filter/ tire rotation) Awesome work guys.

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Google Feb 1, 2023

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Google Jan 31, 2023

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Google Jan 28, 2023

Overall, Toyota Place service side is great . I had much better experiences with them then sales side ! I will come back but there room for improvement that why I can only give rating 4 stars! The waiting period to get our car repainted due to recalled defect issue was from July-Jan. And that I had to constantly calling back to check in to see when can we bring in our car. So this is overall company process issue. Not the location.

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Google Jan 26, 2023

I got an appointment and showed up. Even though it was busy Saturday morning, I received great service.

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Google Jan 25, 2023

Five star service. Ask for Alena as she is very pleasant and helpful. Great environment if you need to wait for your service to be completed.

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Google Jan 19, 2023

The service department give me an awesome experience. My service manager was Onnie. He gave me a good service told me the service would take about an hour he didn’t oversell it and actually got me out of there in 20 minutes. I just need a serpentine belt to be replaced. It was a great experience I would come back again. I definitely would recommend TOYOTA PLACE service department for all your services.

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Google Jan 15, 2023

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Google Jan 8, 2023

Good service and,best coffee ever drank.

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Google Jan 6, 2023

I was ready for my big purchase, I knew exactly what I wanted and what color. I was well aware of the shortage in vehicles, so I packed my patience. The internet sales girl was fabulous, and so was Clifton. He kept me informed with all the updates on my little car. When it was born, when it was put on the ship, and when it arrived at the port. I think he could tell this was a big deal for me. The only thing that kinda bummed me out, was I was hoping the car would be all clean ...

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Google Jan 2, 2023

Excellent helpful Thank you Happy new year

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Google Jan 1, 2023

Friendly staff, attentive to detail and a low pressure experience.

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Google Dec 31, 2022

I could alway depend on Toyota of garden grove to take care of me , family & friends on buying a new car or buying parts. Thanks Toyota of garden grove

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Google Dec 29, 2022

Bought my Tundra new from here in 2016. No hassle with the sale, easy! Great service team. Cindy is the best and they do great work.

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Google Dec 24, 2022

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Google Dec 10, 2022

Great

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Google Dec 7, 2022

Just had regular oil change maintenance. Great service from Grant. Clear and concise on what to expect now and in future. After a very bad experience at another dealer, this was a joy to have service as promised. Thank you!

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Google Dec 5, 2022

(Translated by Google) Excellent place to buy a car. Good price (Original) Exelente lugar para comprar un automovil .buen precio

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Google Dec 5, 2022

I’ve been doing business with Toyota Place for a while and am very happy with their service and parts departments. We also have a commercial account and that is also awesome! Let me start with Onnie, he has the best customer service I’ve ever seen before. Traditionally, when you hear “car dealership” you automatically think “scammers.” Well….. Not the case with these guys at all. I’m not surprised because Onnie used to be a tech before and he really knows his job very well. He is a happy and humble person. He brings good business to Toyota ...

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Google Nov 12, 2022

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Google Nov 7, 2022

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Google Nov 6, 2022

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Google Nov 1, 2022

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Google Oct 28, 2022

Made an appointment to discuss a base model suv along with the pricing. The whole process was quite smooth they were open to negotiating. Hannah was the sales lady being trained. Hannah and one of the managers helped out with the purchase. They both were awesome! Hannah was very patient, had good customer service skills. Which is something a buyer appreciates and is what will make myself and others want to come back. At the end of it the manager gave approval to a good deal and was helpful when it came to trading in. Good purchase. Pleasant experience and ...

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Google Oct 19, 2022

Great place to service my car ! Fast and affordable price !

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Google Oct 18, 2022

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Google Oct 11, 2022

Great experience with Clifton in sales today. Very helpful.

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Google Oct 1, 2022

Yes great experience. Cindy is the best! She is very knowledgeable, professional, and easy to be with. Steven also a good driver, very calm nature but fun to chat with when riding with him. I will be back when necessary. Your Toyota place has convinced me to give up my old ways of the old one man shop that could never get me home

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Google Sep 27, 2022

Always a good experience

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Google Aug 27, 2022

Good. Honest.

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Cars Aug 21, 2022

I have very good experience in here with my car repair. my car is well done and staff are very friendly also responsible, I appreciate it.

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DealerRater Aug 21, 2022

I really appreciate Toyota Place service, the staff are friendly and very responsible. My car is well done and repaired here, thanks a lot.

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Google Aug 18, 2022

Great customer service by Sam and Louie. What everyone needs to understand is that the supply of cars is low so the prices are high. Sam and Louie went above and beyond to get us approved with the best rate possible and gave us the best price in the area for our 2022 Corolla. We did not know that they cover all maintenance costs for 25000 miles or 2 years. I highly recommend this dealership to those who want to receive great customer service and the best deals.

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Google Aug 13, 2022

Excellent and friendly service. Highly recommended dealership.

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Google Aug 12, 2022

I took my 4-Runner in fir scheduled maintenance, the technician noticed an issue with my front brake pads and replaced them along with some related hardware pieces. I was unaware of this issue. My Service Rep, Cindy, was very cordial and helpful. My compliments to all for the great service!

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Google Aug 2, 2022

(Translated by Google) They treated me very well but the prices are very expensive (Original) Me atendieron muy bien pero los precios están muy caros altos

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Google Jul 30, 2022

Good service

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Google Jul 29, 2022

took my camry here for a recall and got it fixed in 2 hours. Very good experience and the staff was very friendly as well

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Google Jul 27, 2022

Excellent service

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Google Jul 22, 2022

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Google Jul 16, 2022

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Google Jul 15, 2022

Toyota of Garden Grove Is a great place to have your vehicle serviced because they are great at what they do , treat you professionally, and are quite reasonable in price.

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Google Jul 14, 2022

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Google Jul 13, 2022

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Google Jul 8, 2022

My husband and I recently purchased a Toyota Camry TRD with the help of sales man Angel V. He was very helpful and communicated with us constantly with updates on our car being built. The trade in process worked out and got the car we wanted and how we wanted it. We are both satisfied with the service provided by Angel V. and will recommend his services to our family and friends interested in purchasing a vehicle. Thank you Angel, keep up the great work.

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Google Jul 2, 2022

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Google Jun 30, 2022

Good services. Thank you Toyota'steam

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Facebook Jun 29, 2022

George in Parts went above and beyond in helping me.

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Google Jun 21, 2022

Service is excellent! So friendly! I placed my car for 10k complimentary service and they will communicate with the update of your car. I picked my car up the next business day.

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Google Jun 12, 2022

Had a recall on my 2018 toyota camry and made an appointment. The service team had me in and out in an hour. The service was great, friendly staff and the mechanics did a awesome job!!

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Google Jun 10, 2022

I was in the market to trade for a new-to-me Tacoma. After a very disrespectful experience at another dealership (Torrance, CA), Angel Valencia and Luis Anguilar from sales and Hugo Cazarez from Finance at Toyota Place really worked hard to get me the best price for my trade and the best price for my new tacoma. Everyone was knowledgeable, friendly, and most importantly, honest. They really tried to get me the best deal, even if it was not with them. They even went out of their way to call the other dealer to let them know i was dissatisfied with ...

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Google Jun 9, 2022

Great service from Luc Vinh! , very good

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Google Jun 5, 2022

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Cars Jun 2, 2022

I bought a 2018 Rav 4 from this dealer. Each time I’ve taken it in for service I have been more than impressed. There service dept definitely gets a gold star. Courteous. Punctual great service and most important they did not try to upsell me. I would definitely recommend them. Ann Christie

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Google Jun 1, 2022

Ok

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Google May 7, 2022

Karina in the Sales Dept was an extremely valuable resource. Appreciated her support and thoroughness.

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Google Apr 28, 2022

Went in on an appointment and had a nice experience. I was a "waiter" and my car was ready in the time promised. Took a book, worked at a nice desk, had a chat & a beverage. A nice respite at this dealership. Onnie was on point and timely 👌 I'll be back.

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Google Apr 25, 2022

Great service. Bought both vehicles here and will keep servicing here. Thank you guys.

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Google Apr 21, 2022

Went here to get my oil changed and they were professional and respectful of my car. The service wasn't quick because I went on a Monday when they had a huge rush but I would definitely recommend toyota place to anyone who needs their car serviced. All of their employees were polite.

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Google Apr 16, 2022

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DealerRater Apr 15, 2022

Hi! Yes. Everything was great. I'd actually made an appt with another Toyota dealership first - where I’d bought the car. They told me 4-5 hours for the repair and they couldn't give me a loaner or take me home. I called you guys and you could get me in the next day- quoted me 2 hours for the repair & it only took your mechanics 1.5 hours to complete and you lightly washed my car. You are my new dealership. Cindy in service was great & all of your staff was very polite & professional. My only suggestion ...

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Google Apr 9, 2022

Love this place

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DealerRater Apr 9, 2022

I had a very positive experience early on at Toyota Place in Garden Grove. Daryl was especially helpful in making sure my vehicle was properly inspected and serviced. I have not had this kind of treatment with the dealership I purchased from in Anaheim. Even the porters outside were kind and helpful. When I pulled up, all 3 came out to greet me. I not used to this level of appreciation. Whoever is leading, is to be commended. I have now changed my “go to” location for all of my future service needs to this location.

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Google Apr 4, 2022

Randy the Service Manager and Service writers are always professional and very good with communication. Been going there since 2007. Only place I go for my Toyota and Scion.

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Google Apr 4, 2022

This is where I take my car in for maintenance. I usually receive friendly and good service.

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Google Mar 29, 2022

👍

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Cars Mar 12, 2022

Went in for service and Andy in the service department helped my husband and I. We left the car and Andy texted me to let me know if I had a question to feel free to text him at any time! It was about 2 hours and he called to tell me it was ready! The service cashier was polite and helpful. Great experience all the the way through. Thank you to all!

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Google Mar 12, 2022

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Google Mar 11, 2022

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DealerRater Feb 26, 2022

Great service and awesome treatment from Mauricio, he recommended me professional opinions that I never get in other dealer, totally recommend it!

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Google Feb 24, 2022

Great service I recommend tha place

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DealerRater Feb 22, 2022

Great. Andy Fu and Darren Omaha were great. Thank you very much for being very understanding and supportive.

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Google Feb 20, 2022

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Google Feb 17, 2022

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Cars Feb 17, 2022

Service advisor was knowledgeable and helpful! Excellent communication, providing updates and quick response. On time delivery as promised. Will definitely recommend to friends and family.

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Google Feb 5, 2022

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Cars Jan 22, 2022

Always good customer service. Rep was nice and helpful. Had service done within a couple of hours. And even though I didn’t get my car washed because of back up. It still was an overall good experience.

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Google Jan 22, 2022

Now that I have worked with two service people I’m glad to post this review …. I came in just to possibly set up an appointment but they weren’t too busy & still taking on customers so I waited on a person to start the paperwork The person I usually work with was out that day so I went with whoever came out to start the paperwork The paperwork got started right away & he gave me the estimated time for the job I decided to wait in the waiting room where I received a text letting me know ...

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Google Jan 21, 2022

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Google Jan 15, 2022

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Google Jan 12, 2022

All TOYOTA parts you can look into here full stock better more another place waiting on orders.👍

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Google Jan 10, 2022

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Google Jan 9, 2022

I bought a Camry Hybrid from them. They were very nice and friendly, and not very pushy like other car dealers. The people at Service are also very good people.

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Google Jan 5, 2022

Good experience, service adviser Andy Fu knowledgeable and helpful! Service time was quick, drop off at 8am done by 10:30am for oil, battery, tires rotation and recall completion.

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Google Dec 24, 2021

Duplicate my car key was super expensive $502 but the experience was great thanks to Vinny & his awesome personality ❤️ & the staff helpin me. Always had a great experience here so I keep coming back ❤️

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Google Dec 21, 2021

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Google Dec 17, 2021

When I got to Toyota there was hardly any wait for a service rep to come assist me. We went over what needed to be done. After they did the review there were a few additional items, I agreed to those. I asked how long the wait was going to be, it was too long for me to wait. Toyota got me a ride home. And because I couldn't get a ride back to pick up my car they sent a car for me. Facility is very nice and clean all staff members are very cordial. Smooth experience.

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Google Dec 12, 2021

Me and my husband bought a 2022 toyota Camry smooth transaction . Nice and professional people. YSMAEL thanks for your help! I love my car !!

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Google Dec 12, 2021

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Google Dec 11, 2021

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Google Dec 8, 2021

Had my car serviced and it all went well. Dustin who helped me remembered helping me 5 months before! He’s great! Very nice and professional. Car was ready within 5 hours with a nice wash.


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