Overall, Toyota Place service side is great . I had much better experiences with them then sales side ! I will come back but there room for improvement that why I can only give rating 4 stars! The waiting period to get our car repainted due to recalled defect issue was from July-Jan. And that I had to constantly calling back to check in to see when can we bring in our car. So this is overall company process issue. Not the location.
I got an appointment and showed up. Even though it was busy Saturday morning, I received great service.
Five star service. Ask for Alena as she is very pleasant and helpful. Great environment if you need to wait for your service to be completed.
The service department give me an awesome experience. My service manager was Onnie. He gave me a good service told me the service would take about an hour he didn’t oversell it and actually got me out of there in 20 minutes. I just need a serpentine belt to be replaced. It was a great experience I would come back again. I definitely would recommend TOYOTA PLACE service department for all your services.
Good service and,best coffee ever drank.
I was ready for my big purchase, I knew exactly what I wanted and what color. I was well aware of the shortage in vehicles, so I packed my patience. The internet sales girl was fabulous, and so was Clifton. He kept me informed with all the updates on my little car. When it was born, when it was put on the ship, and when it arrived at the port. I think he could tell this was a big deal for me. The only thing that kinda bummed me out, was I was hoping the car would be all clean ...
Excellent helpful Thank you Happy new year
Friendly staff, attentive to detail and a low pressure experience.
I could alway depend on Toyota of garden grove to take care of me , family & friends on buying a new car or buying parts. Thanks Toyota of garden grove
Bought my Tundra new from here in 2016. No hassle with the sale, easy! Great service team. Cindy is the best and they do great work.
Just had regular oil change maintenance. Great service from Grant. Clear and concise on what to expect now and in future. After a very bad experience at another dealer, this was a joy to have service as promised. Thank you!
(Translated by Google) Excellent place to buy a car. Good price (Original) Exelente lugar para comprar un automovil .buen precio
I’ve been doing business with Toyota Place for a while and am very happy with their service and parts departments. We also have a commercial account and that is also awesome! Let me start with Onnie, he has the best customer service I’ve ever seen before. Traditionally, when you hear “car dealership” you automatically think “scammers.” Well….. Not the case with these guys at all. I’m not surprised because Onnie used to be a tech before and he really knows his job very well. He is a happy and humble person. He brings good business to Toyota ...
Made an appointment to discuss a base model suv along with the pricing. The whole process was quite smooth they were open to negotiating. Hannah was the sales lady being trained. Hannah and one of the managers helped out with the purchase. They both were awesome! Hannah was very patient, had good customer service skills. Which is something a buyer appreciates and is what will make myself and others want to come back. At the end of it the manager gave approval to a good deal and was helpful when it came to trading in. Good purchase. Pleasant experience and ...
Great place to service my car ! Fast and affordable price !
Great experience with Clifton in sales today. Very helpful.
Yes great experience. Cindy is the best! She is very knowledgeable, professional, and easy to be with. Steven also a good driver, very calm nature but fun to chat with when riding with him. I will be back when necessary. Your Toyota place has convinced me to give up my old ways of the old one man shop that could never get me home
Always a good experience
I have very good experience in here with my car repair. my car is well done and staff are very friendly also responsible, I appreciate it.
I really appreciate Toyota Place service, the staff are friendly and very responsible. My car is well done and repaired here, thanks a lot.
Great customer service by Sam and Louie. What everyone needs to understand is that the supply of cars is low so the prices are high. Sam and Louie went above and beyond to get us approved with the best rate possible and gave us the best price in the area for our 2022 Corolla. We did not know that they cover all maintenance costs for 25000 miles or 2 years. I highly recommend this dealership to those who want to receive great customer service and the best deals.
Excellent and friendly service. Highly recommended dealership.
I took my 4-Runner in fir scheduled maintenance, the technician noticed an issue with my front brake pads and replaced them along with some related hardware pieces. I was unaware of this issue. My Service Rep, Cindy, was very cordial and helpful. My compliments to all for the great service!
(Translated by Google) They treated me very well but the prices are very expensive (Original) Me atendieron muy bien pero los precios están muy caros altos
took my camry here for a recall and got it fixed in 2 hours. Very good experience and the staff was very friendly as well
Toyota of Garden Grove Is a great place to have your vehicle serviced because they are great at what they do , treat you professionally, and are quite reasonable in price.
My husband and I recently purchased a Toyota Camry TRD with the help of sales man Angel V. He was very helpful and communicated with us constantly with updates on our car being built. The trade in process worked out and got the car we wanted and how we wanted it. We are both satisfied with the service provided by Angel V. and will recommend his services to our family and friends interested in purchasing a vehicle. Thank you Angel, keep up the great work.
Good services. Thank you Toyota'steam
George in Parts went above and beyond in helping me.
Service is excellent! So friendly! I placed my car for 10k complimentary service and they will communicate with the update of your car. I picked my car up the next business day.
Had a recall on my 2018 toyota camry and made an appointment. The service team had me in and out in an hour. The service was great, friendly staff and the mechanics did a awesome job!!
I was in the market to trade for a new-to-me Tacoma. After a very disrespectful experience at another dealership (Torrance, CA), Angel Valencia and Luis Anguilar from sales and Hugo Cazarez from Finance at Toyota Place really worked hard to get me the best price for my trade and the best price for my new tacoma. Everyone was knowledgeable, friendly, and most importantly, honest. They really tried to get me the best deal, even if it was not with them. They even went out of their way to call the other dealer to let them know i was dissatisfied with ...
Great service from Luc Vinh! , very good
I bought a 2018 Rav 4 from this dealer. Each time I’ve taken it in for service I have been more than impressed. There service dept definitely gets a gold star. Courteous. Punctual great service and most important they did not try to upsell me. I would definitely recommend them. Ann Christie
Karina in the Sales Dept was an extremely valuable resource. Appreciated her support and thoroughness.
Went in on an appointment and had a nice experience. I was a "waiter" and my car was ready in the time promised. Took a book, worked at a nice desk, had a chat & a beverage. A nice respite at this dealership. Onnie was on point and timely 👌 I'll be back.
Great service. Bought both vehicles here and will keep servicing here. Thank you guys.
Went here to get my oil changed and they were professional and respectful of my car. The service wasn't quick because I went on a Monday when they had a huge rush but I would definitely recommend toyota place to anyone who needs their car serviced. All of their employees were polite.
Hi! Yes. Everything was great. I'd actually made an appt with another Toyota dealership first - where I’d bought the car. They told me 4-5 hours for the repair and they couldn't give me a loaner or take me home. I called you guys and you could get me in the next day- quoted me 2 hours for the repair & it only took your mechanics 1.5 hours to complete and you lightly washed my car. You are my new dealership. Cindy in service was great & all of your staff was very polite & professional. My only suggestion ...
Love this place
I had a very positive experience early on at Toyota Place in Garden Grove. Daryl was especially helpful in making sure my vehicle was properly inspected and serviced. I have not had this kind of treatment with the dealership I purchased from in Anaheim. Even the porters outside were kind and helpful. When I pulled up, all 3 came out to greet me. I not used to this level of appreciation. Whoever is leading, is to be commended. I have now changed my “go to” location for all of my future service needs to this location.
Randy the Service Manager and Service writers are always professional and very good with communication. Been going there since 2007. Only place I go for my Toyota and Scion.
This is where I take my car in for maintenance. I usually receive friendly and good service.
Went in for service and Andy in the service department helped my husband and I. We left the car and Andy texted me to let me know if I had a question to feel free to text him at any time! It was about 2 hours and he called to tell me it was ready! The service cashier was polite and helpful. Great experience all the the way through. Thank you to all!
Great service and awesome treatment from Mauricio, he recommended me professional opinions that I never get in other dealer, totally recommend it!
Great service I recommend tha place
Great. Andy Fu and Darren Omaha were great. Thank you very much for being very understanding and supportive.
Service advisor was knowledgeable and helpful! Excellent communication, providing updates and quick response. On time delivery as promised. Will definitely recommend to friends and family.
Always good customer service. Rep was nice and helpful. Had service done within a couple of hours. And even though I didn’t get my car washed because of back up. It still was an overall good experience.
Now that I have worked with two service people I’m glad to post this review …. I came in just to possibly set up an appointment but they weren’t too busy & still taking on customers so I waited on a person to start the paperwork The person I usually work with was out that day so I went with whoever came out to start the paperwork The paperwork got started right away & he gave me the estimated time for the job I decided to wait in the waiting room where I received a text letting me know ...
All TOYOTA parts you can look into here full stock better more another place waiting on orders.👍
I bought a Camry Hybrid from them. They were very nice and friendly, and not very pushy like other car dealers. The people at Service are also very good people.
Good experience, service adviser Andy Fu knowledgeable and helpful! Service time was quick, drop off at 8am done by 10:30am for oil, battery, tires rotation and recall completion.
Duplicate my car key was super expensive $502 but the experience was great thanks to Vinny & his awesome personality ❤️ & the staff helpin me. Always had a great experience here so I keep coming back ❤️
When I got to Toyota there was hardly any wait for a service rep to come assist me. We went over what needed to be done. After they did the review there were a few additional items, I agreed to those. I asked how long the wait was going to be, it was too long for me to wait. Toyota got me a ride home. And because I couldn't get a ride back to pick up my car they sent a car for me. Facility is very nice and clean all staff members are very cordial. Smooth experience.
Me and my husband bought a 2022 toyota Camry smooth transaction . Nice and professional people. YSMAEL thanks for your help! I love my car !!
Had my car serviced and it all went well. Dustin who helped me remembered helping me 5 months before! He’s great! Very nice and professional. Car was ready within 5 hours with a nice wash.
Best dealer transaction I've ever made. Yesterday I had the pleasure of working with Luis Aguilar and Jose Juarez. They both treated my family so good and made sure all our questions were answered. We got a great deal for a 2022 Tacoma off-road. They stayed until the very end to make sure everything was set up and I was 100% satisfied. Could not have asked for the better team to work with, both true professionals. Thank you again for your help, I will only recommend Toyota Place from now on.
(Translated by Google) Very good attention from Tony Echeverria 100% recommended (Original) Muy buena la atención de Tony echeverria 100% recomendable
After looking at the reviews of this Toyota dealership, I was a bit apprehensive about coming here. However, it was the only local dealer that had the vehicle I was looking for available in stock. I called ahead to confirm that it's in fact available. We showed up and were assisted by Vi Hoang. She is the Internet Sales Manager and the reason I'm giving this review 5 stars. Vi is knowledgeable, patient and professional. She assisted us with navigating through the process & although it was busy there, she made sure to check in on us frequently. Great ...
Outstanding customer service from Win Win! Because of the great way win win treated us this is the reason we bought a car from toyota place! We would recommend win win to everyone looking for a new car at toyota place! Great personality and respectful!
(Translated by Google) On this occasion the Service Improved Much Less Time and better customer service Thank you!! (Original) En esta ocasión Mejoró Mucho el Servicio Menos Tiempo y mejor atención al Cliente Gracias!!
(Translated by Google) Excellent first class attention. (Original) Exelente atencion de primera.
nice service))) Luis best manager) thanks for ur service
Grateful for the help given by the staff.